With over 25 years of IT experience, we know a thing or two about technology. We value our clients, use no jargon and we Keep IT Simple.

We always deliver
  • Professional
  • Quality
  • Reliable
  • Cutting Edge
  • Secure
Computer Services and Solutions

Computer Services we offer

Responsive Mobile Friendly Website Design Icon

Responsive Website Design

Does your website look good and function correctly on mobile devices as well as your desktop or laptop? You will be surprised how many sites do not. If your site is not responsive, you are losing visitors, potential customers and sales. We can create a responsive site that not only looks good on all devices and screen resolutions,but ensures you reach the widest possible audience for your product or service.
E-Commerce and Online Selling Icon

E-Commerce and Selling Online

We utilise Open Source software which is  configured and tailored specifically to your needs, to design and develop an online store for you to sell your product, service, tickets or subscriptions. No expensive custom software that you have to pay to change, just robust, reliable and cost effective software constantly updated with features and improvements – available for free.
Dedicated Website Hosting Icon

Dedicated Website Hosting

We partner with UKFast the UK’s leading managed hosting and co-location provider. We fully own and manage our own dedicated server upon which we host all of our client sites. Our server operates on the very latest software and hardware within the ISO-accredited data centre to ensure your website enjoys 99.99% availability and super fast performance.
Local Search Engine Optimization Icon

Local Search Engine Optimization

Did you know that 65% of searches made via Google are for specific local products or services. If you are a business providing a local service or product,  we can optimize your site to improve the position of your business in search engine results pages (SERPS). Let us help your customers find you quickly and easily.
Online Marketing and Social Media Icon

Social Media and Online Marketing

Do you struggle to understand all of the Social Media platforms, their purpose and how they can help your business? We can help demystify this area and show you directly how to utilise social media to engage with your clients or customers to develop relationships that ultimately generates more business. We can explain to you what you need to do, how often you need to do it and give you other valuable information and advice relating to marketing, including building mailing lists, selecting the right tools and producing compelling and valuable content.
Cloud Services and Solutions Icon

Cloud Services and Solutions

If you haven’t researched what the cloud is and what it can do for your business, you need to start now. The Cloud avoids the need for expensive hardware which is costly to maintain and becomes obsolete too quickly. Now you can store vast amounts of data in the cloud, you can access your data from anywhere and you can scale your usage dynamically based upon your needs very simply. We can help you leverage the power of the cloud in your business by using Amazon S3 Storage, Amazon Elastic Compute or simply consumer services like Dropbox or OneDrive.
Wordpress Consultancy Service Logo

Wordpress Consultancy

Does your website have a Content Management System? We know a thing or two about the Open Source Content Management System WordPress. WordPress currently operates on approximately 4.5% of sites on the entire internet. This equates to 15,886,000 websites. We can create a WordPress site for you or alternatively convert your existing site to responsive template for WordPress. We can maintain your WordPress installation automatically, updating the core software and plugins as they are released, providing regular backups and provide security protection to prevent your site being targeted by hackers.
Dedicated Support Icon

Dedicated Remote Support

Through this site, we can offer our clients a dedicated 24/7 remote support service. This service provides ‘On Demand’ support for clients as and when they need it. The client downloads and executes a small application on Windows or OSX and we are notified of their need for help. We can chat directly with the client to understand their issue and then investigate and resolve the issue. This method of support avoids costly delays and provides a faster resolution to problems without the need for an onsite visit.
Business Startup and Development Icon

Business Startup & Development

Do you want to start a new business or do you have an idea for a new product or service? Do you know how to check to ensure there is a market and whether people are willing to pay for it before you produce it? If not, you could waste a considerable amount of time and effort designing, developing and producing a product nobody wants to buy. We have helped new businesses leverage IT to automate aspects of their business and improve workflow. Our advice and suggestions have helped companies save huge amounts of time and money.
Branding and Identity Design Icon

Branding and Identity Design

Are you looking to create a new brand or update your existing branding? We have extensive branding and design experience. We utilise the very latest industry standard design tools to generate new branding including logo design, vehicle artwork, stationery, clothing and other assets. We can generate real-life mock-ups of your new designs on products or in physical locations to help you visualise what your new design will look like. We partner with some of the best printing companies in the industry – so there is nothing we can’t print.

We have extensive experience working with clients from a wide range of industries including
  • Photographic
  • Construction
  • Engineering
  • Horticultural
  • Surveying
  • HR Consultancy
  • Sporting Supplies
  • Renewable Energy
  • Training
  • Landscaping

The experience we have gained working with companies from a wide range of industries has taught us that understanding our clients problems and offering rapid and cost-effective solutions is the key to developing a long-term and mutually beneficial relationship. We never offer a “One size fits all” solution. We endeavour to understand the market our clients operate within, their needs or the pain points they are experiencing and the impact this is having on their business. We then offer realistic and timely solutions. We believe this approach is paramount to delivering the right solution first time.

We are very proud to have worked with and sustained long term working relationships with the following companies and individuals.

Authentic testimonials are essential to demonstrate credibility.
Here are some Testimonials from our genuine clients, only too happy to endorse us.

“Professional and Dilligent”

Alan’s professional and diligent approach to our computer services needs means we can get on with what we do best, and leave the website management in his capable hands. Always able to respond to our requests quickly and efficiently, I would recommend First4IT Solutions every time.

Rob Brown - Director - Lewis Brown Chartered Land Surveyors

Rob Brown  
Director - Lewis Brown Chartered Land Surveyors

“My site has not experienced any down-time”

I have used Alan of First4IT Solutions for my website hosting for several years now.  In all that time I do not believe my site has experienced any downtime.  First4IT Solutions are always helpful and assisted in the hassle-free migration and setup of my site and hosting.  Alan was extremely helpful and provided lots of good advice when I first set up the website.  He has continued to provide excellent support and is always on hand to assist with any issues or difficulties I have experienced.

Mark Cox - Proprietor Mark Cox Photography

Mark Cox
Proprietor - Mark Cox Photography

“Great advice in a clear, friendly, no jargon way.”

I have received nothing but great computer services and IT support from First4IT – from building my laptop, providing remote support, dealing with emergency issues and great advice in a clear friendly no jargon way. That is why they have been my IT support for the last 9 years and continue to be so.

Anita Hayne - Anita Hayne Consultants

Anita Hayne
Director - Hayne Consulting Ltd

“Took the time to understand our business”

Without exception, First4ITSolutions has provided excellent IT consultancy to Blackdown Greenroofs for over ten years.  From very small beginnings – just two PCs and four staff -  First4IT developed and built our fully integrated, custom built and server-based system supporting nearly 40 employees. Taking the time to understand the business, building and adapting the system to meet our needs and maximise our productivity was carried out professionally and efficiently.  First4IT’s remote support has also proved invaluable to the business. The response time is fast and solutions are always found however difficult the issue and the service is courteous and extremely proficient.

Liz Williams - General Manager - Blackdown Horticultural Consultants Limited

Liz Williams
General Manager - Blackdown Greenroofs

“Trustworthy and always goes the extra mile.”

Our business benefited from Alan’s wealth of experience and knowledge for over 12 years. He not only provided us with an excellent routine IT service (including software and hardware installation and maintenance and staff training) he created bespoke software solutions and was also involved with design and development of systems which helped us progress as a business. He is personable, trustworthy and always goes the extra mile. I would not hesitate to recommend him.

Karen Tarr - Director - Wildface

Karen Tarr
Director - Wildface Ltd

“Sorts out my problems when I am not even in my office”

I have used First4IT Solutions for the last 3-4 years.

When I started my own renewable energy business, I knew I needed some good reliable computers and that a backup service was essential. A friend gave me Alan’s name and after meeting him I decided that I wanted Alan to supply the computers and set them up for me, backed up with Alan's remote support service.

This turned out to be a wise move as I now have good quality computers that do what they are supposed to and if I ever do get problems, the remote service works fantastically. Alan often sorts out any problems when I am not even in my office! Thus ensuring my business runs smoothly and efficiently.

Patrick Criddle - Owner Lightwork Energy Systems

Patrick Criddle
Proprietor - Lightwork Energy Systems Ltd

“The performance of the business has improved dramatically”

I have used Alan Jones of First4IT solutions now for a number of years. Alan offered me free and useful advice as to how I could improve the profitability of my business. I was hugely impressed with his depth of knowledge and clear business acumen, so I immediately recruited his services to brand my business.

Alan designed the artwork for my van, business cards and workwear. He also wrote an application that helped me quickly and efficiently produce and then email invoices directly to clients with the click of a button having added them to my contacts via my mobile. This effectively reduced my Friday evening administration from 4 hours to 20 minutes - a huge saving. Alan implemented a new logical filing system structure, improving my ability to locate important information quickly and also implemented a local and cloud-based backup solution so my data is always safe and secure.

Finally, Alan developed a new mobile-first responsive website and social media presence which was consistent with my brand. This allowed me to deal directly with potential customers who visited my website in real-time which ultimately improved my conversion. Alan also implemented a PayPal and Stripe gateway to allow customers to pay their bill directly via my website, avoiding the need for me to spend my leisure time collecting.

Jamie Wadham
Proprietor - Crystal Window Cleaners

“Incredibly impressed with Alan’s extensive knowledge”

We wanted to upgrade to a more professional looking website, tablet and mobile friendly store.

We were recommended by a friend to Alan at First4it Solutions. We visited him to discuss our requirements and we were incredibly impressed with his extensive knowledge. Alan gave us lots of tips and advice for improving our SEO (Search Engine Optimization).

We gave Alan full access to our website. Alan moved the site to the new server, managed the DNS changeover, tested PayPal and Stripe payment gateways and also added a Pinterest side widget and tag cloud. Alan also redirected our entire catalogue of product URLs to the new site URL's.

Live day went smoothly without a single glitch and we even successfully received orders on the first day! Alan has put an extreme amount of effort into our website and with his expertise on internet technology solutions, we would highly recommend Alan to anyone.

Karen Lang - Owner - Azana Photo Frames

Karen Lang
Proprietor - Azana Photo Frames

“Developed both my websites, specifically to what I need.”

I have used Alan for our IT and computer services for several years now. He has developed both my websites, designing and building them specifically to what I need. Resulting in two bespoke sites that don’t just use off-the-peg solutions, with a management system that I can easily understand and use.

Alan is always willing to help, however small the problem, plus you always get to work with him, and not a different individual each time you call. Alan's knowledge and experience of the IT world gives me the confidence to rely on his support, without my having to spend ages finding out how to deal with any issues that arise.

Tom Kealy - Proprietor - Tom Kealy Furniture Maker

Tom Kealy
Furniture Designer, Make and Tutor - Tom Kealy Furniture Maker

“Thank you for putting Taunton Music at the top of the Google Results”

The service & guidance that we have received from Alan at First4IT Solutions has been exceptional. After discussing our personal needs for our line of business, Alan & his team produced an amazing website with a fantastic design & a user-friendly layout. Alan has always been available to guide us through any teething problems we experienced & has always been very helpful & professional. We are delighted with the results & the number of new visitors the site has generated.

Thank you First4IT for putting Taunton Music right at the top of the Google Search Engine Results Pages for "Music Lessons in Taunton"

Sharon Roulstone - Joint Owner of Taunton Music

Sharon Roulstone, Andy Barratt, Chris Ross & Miles Williams.
Joint Owners - Taunton Music 

“Resolved a long-standing issue I had with Sage Accounting”

Alan of First4IT Solutions Limited was introduced to me by a friend who recommended him to resolve a long-standing issue I had with a computer accounts package called Sage.

I had used the helpline for Sage and was totally frustrated by them and their lack of support. After contacting Alan, we set up a meeting to discuss the problem and why I needed this issue solved and the options if it couldn’t be resolved.

During this initial free consultation, Alan went away understanding my business, the needs and timeframes of the project.

Within 10 days the problem was resolved and through Alan’s understanding of my business suggested other options for timesaving and enhancing the way the business operated.I was extremely impressed with the way everything was handled and resolved so quickly.

Alan is a bubbly and enthusiastic character works with empathy and has a thorough knowledge of IT and how best to use it. First4IT Solutions are now my first port of call for any guidance or support needed and will be recommended to any of my friends as the place to go.

David Small Director Tuff Sports UK Limited

The Charity IT Association

The Charity IT Association is a registered charity with a passion for helping charities get the most from their IT. We are proud to have been selected to offer Tech Surgery and IT Consultancy services to the charities registered on their website. If you are a charity and feel you would benefit from FREE independent and expert advice, then register your charity and the help you require at The Charity IT Association Website

Here are some of Our Latest Tweets

First4IT Solutions First4IT Solutions @first4it @HMRCcustomers Phone system cuts you off after 10 mins, webchat unavailable all day. Cannot locate Organisation Gat… https://t.co/EJ9Vzqf8EL 2 months ago
First4IT Solutions First4IT Solutions @first4it Recent work completed for Sheila Chandra, Singer Musician and Life Coach (Sang on Lord of the Ring Two Towers). Mov… https://t.co/OdzUTdP7J4 2 months ago
First4IT Solutions First4IT Solutions @first4it The redevelopment of the Bodyworld Taunton website is complete. Although not all active at the moment, the site has… https://t.co/Gdpum5B6pX 5 months ago
First4IT Solutions First4IT Solutions @first4it Want to avoid SPAM when signing up for FREE stuff? Watch this tutorial video to find out how!! https://t.co/rWnInzc7bN 9 months ago
First4IT Solutions First4IT Solutions @first4it Our new company website has launched today. AWS CloudFront, SSL, Client Portal and On Demand Remote Support… https://t.co/c4IrOHF3u9 9 months ago
First4IT Solutions First4IT Solutions @first4it Over 1 Million PCs infected, $350m dollars extorted. Our clients infected today, Backup, Backup - There's no Fix #ransomware #cryptowall 10 months ago
First4IT Solutions First4IT Solutions @first4it @saphiregowns now up and running on Twitter #balldresses #weddingdresses 11 months ago
First4IT Solutions First4IT Solutions @first4it Microsoft telephone SCAM operator convicted. Make sure elder members of your family don't get caught - hang up! http://t.co/2bqVt19DwP 13 months ago
First4IT Solutions First4IT Solutions @first4it World Backup Day 2014 - I've been offered vast amounts of money to recover clients lost data - backup yours now! http://t.co/31cTCYEGWG 13 months ago
First4IT Solutions First4IT Solutions @first4it Microsoft bring Office to iOS; only 3 apps and you will need an expensive Office 365 Subscription if you want to edit http://t.co/7HSqVEulzd 13 months ago
First4IT Solutions First4IT Solutions @first4it IT Tips: Multiple services - Dropbox, Evernote etc? A single login and everything in one place - Jolicloud http://t.co/COVRSJS6UB 14 months ago
First4IT Solutions First4IT Solutions @first4it New Facebook rules for timeline cover photo's. Just make sure you don't place more than 20% text in your image. http://t.co/jfVTADHK4s 15 months ago

    How To Contact Us

    It's always good to talk

    We always love to hear from either current or prospective clients. We are friendly, personable and we don’t baffle you with technical jargon. Our customer service charter is our promise to you that will will answer your enquiry within 24 hours (normally the same day) and provide you with the expert advice, guidance and support that you need.

    Our Telephone Numbers

    Office Telephone: 01823 478102

    Mobile Telephone: 07837 471540

    Our Hours of Business

    Monday - Friday 9:00am to 5:30pm

    Saturday - Closed

    Sunday - Closed

    If you are a contracted support client and you have a system issue out of hours and require assistance. Please raise a support ticket through the Client CRM Portal and we will contact you as soon as possible.