Alan of First4IT Solutions Limited was introduced to me by a friend who recommended him to resolve a long-standing issue I had with a computer accounts package called Sage.
I had used the helpline for Sage and was totally frustrated by them and their lack of support. After contacting Alan, we set up a meeting to discuss the problem and why I needed this issue solved and the options if it couldn’t be resolved.
During this initial free consultation, Alan went away understanding my business, the needs and timeframes of the project.
Within 10 days the problem was resolved and through Alan’s understanding of my business suggested other options for timesaving and enhancing the way the business operated.I was extremely impressed with the way everything was handled and resolved so quickly.
Alan is a bubbly and enthusiastic character works with empathy and has a thorough knowledge of IT and how best to use it. First4IT Solutions are now my first port of call for any guidance or support needed and will be recommended to any of my friends as the place to go.